Privacy Policy

Fierce Builds Software ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (fiercebuilds.com) or use our products and services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

Personal Information

We may collect the following categories of personal information:

• Contact Information: Name, email address, and any information you provide through our contact form.
• Account Information: Username, password, and profile details if you create an account with any of our products.
• Payment Information: Billing address and payment details processed securely through third-party payment processors. We do not store full credit card numbers.
• Usage Data: IP address, browser type, device information, operating system, pages visited, time spent on pages, and referring URLs.
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze site usage.

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing activity, including log data and analytics information. This helps us understand how visitors interact with our site and improve our services.

We use the information we collect for the following purposes:

• To provide, maintain, and improve our website and products
• To respond to your inquiries and communicate with you
• To process transactions and manage your account
• To send you product updates, newsletters, and marketing communications (with your consent)
• To analyze usage patterns and optimize our services
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our terms

We do not sell your personal information. We may share your information in the following circumstances:

Third-Party Service Providers

We share information with trusted third-party service providers who assist us in operating our website, conducting business, and servicing you. These providers include:

• Cloud hosting and infrastructure providers
• Analytics and monitoring services
• Payment processors
• Email and communication platforms
• Customer support tools

All service providers are contractually obligated to protect your information and only use it for the purposes we specify.

Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or when we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

Information is disclosed through secure electronic transmission methods. We use industry-standard encryption (TLS/SSL) for data in transit. Access to your information by service providers is granted through secure APIs with authentication and authorization controls. We do not transmit personal information via unsecured email or unencrypted channels.

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: All data in transit is encrypted using TLS 1.2 or higher. Sensitive data at rest is encrypted using industry-standard algorithms.
• Access Controls: Strict role-based access controls limit who can access your data. All access is logged and monitored.
• Authentication: Multi-factor authentication is required for administrative access to our systems.
• Regular Audits: We conduct security audits and vulnerability assessments on a regular basis.
• Data Minimization: We only collect and retain the information necessary for the purposes described in this policy.
• Incident Response: We have procedures in place to detect, respond to, and notify affected users of any data breach in accordance with applicable law.

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal retention requirements.
• Restriction: Request that we limit the processing of your information.
• Portability: Request a copy of your data in a structured, machine-readable format.
• Objection: Object to the processing of your information for marketing purposes.

To exercise these rights, please contact us at contact@fiercebuilds.com.

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form submissions are typically retained for 12 months unless you request deletion earlier.

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: contact@fiercebuilds.com